Privacy Policy

I. Information We Collect

We collect different categories of personal data that is necessary for providing and improving our Services, including:

• Email and Contact Information: Name, email address, phone number, and any other contact details.
• Contact Book Data: Contact information stored by the user, including emails and phone numbers.
• Device Information: Device specifications to optimize user experience.
• Locational Data: Used to enhance service experience across demographics and multi-login sessions.
• Email and Communication Data: Content, drafts, and sorting preferences for managing email services.

II. How We Use The Information We Collect

We use your information to personalize and improve your experience with our Services. Specifically, we:

• Enhance Features: Personalize email sorting, summarization, and drafting tools.
• Optimize Performance: Use device and location data to improve functionality.
• Assist with Communication: Help manage contacts, draft responses, and streamline your inbox.
• Send Updates: Provide relevant marketing communications based on your preferences (opt-out available).
• Ensure Security: Protect your account from unauthorized access and maintain service integrity.
• Advertisement and Marketing: We may send you direct marketing communications, such as promotional information about our products and services or products and services provided by third parties. You may opt out of such communications at any time.

III. AI and Service Providers

We leverage third-party AI technology to provide our Services. Your data may be disclosed to our AI service providers, but these providers are prohibited from using your data for training their models.

IV. Data Security

We implement industry-standard security practices, including SOC 2 (Service Organization Control 2) and ISMS 27001 (Information Security Management System 27001) standard. This means we are SOC 2 certified and undergo regular audits to ensure the security, confidentiality, and integrity of your data.

V. Data Retention and Disposal

We retain personal data for as long as necessary to provide our Services, comply with legal obligations, and enforce our agreements.

VI. Data Transfer

If we transfer personal data outside of India, we ensure compliance with international data protection frameworks like the Data Privacy Framework. We take adequate measures, such as using standard contractual clauses (SCCs), to ensure the secure transfer of personal data.

VII. Amendments to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our platform.

VIII. Contact Us

For questions or concerns regarding this policy, contact us at:
Cohesia Solutions LLP
Email: fussionfloww@gmail.com
Phone: +91 78968 77632